Infra Technica Privacy Policy

Last Updated: October 25, 2024
Introduction:

Infra Technica (“we,” “us,” or “our”) values your privacy. This Privacy Policy explains what information we collect, how we use it, maintain it, protect it, and disclose it when you visit our website www.infratechnica.com (our “Website”). This policy does not apply to information collected by other means, including third-party websites.

Personal Information:

This refers to any information relating to an identified or identifiable natural person.

Information We Collect:

Depending on your relationship with us, we may collect:

  • Personal Details: Name, email address, telephone number, company name, job title, professional and employment information.
  • Account Information: Login credentials (username and password) for your Infra Technica account.
  • Financial Information: Billing and payment information (credit card or ACH) for purchasing our services through the Website.
  • Automatic and Device Information: IP address, browsing history, search history, interactions with our Website, applications, or advertisements.
  • Views and Opinions: Feedback, survey responses, etc.
  • Communications: We may record our communications, including chats, phone calls, or video calls, for example, when you use our customer service.
How We Collect Your Information:
  • Directly from you: When you use our Website, register, create an account, purchase services, request information, subscribe to our newsletter, or interact with us.
  • Automatically: Through automatic data collection technologies such as cookies, flash cookies, and web beacons that record your activity on our Website, device information, and location data. We use Google Analytics to analyze the use of our Website. You can learn more about Google’s privacy practices here: https://www.google.com/policies/privacy/.
  • From other sources: From affiliates, partners, service providers, publicly available information, and business contact databases, where legally permitted.
How We Use Your Information:
  • Provide and improve our Website and IT infrastructure services, including automation solutions with AI, technical support, data management, and cybersecurity.
  • Fulfill contractual obligations, process your service purchases, and respond to your requests.
    Send you communications, promotional offers related to Infra Technica services, and our newsletter, which you can unsubscribe from at any time.
  • Monitor and analyze trends in Website usage.
  • Comply with the law, protect our interests or those of our customers.
  • Maintain the security of our Website, products, and services.
  • Administer the system and monitor the use of the Website.
  • Other purposes disclosed at the time of collecting the information or with your consent.
With Whom We Share Your Information:
  • Companies and service providers that assist us in our operations, such as email service providers, payment processors (for transactions on our Website), fraud prevention, analytics (including Google Analytics), advertising.
  • Accountants, auditors, lawyers, and professional advisors, subject to confidentiality obligations.
  • When required by law, court order, or subpoena, or when necessary to protect the rights, property, and safety of Infra Technica or others.
  • In the event of a merger, sale of assets, financing, or acquisition of all or part of Infra Technica by another company.
  • With your consent or at your direction.
  • Aggregated or de-identified information that does not identify you.
How We Protect Your Information:

We use reasonable security measures to protect your personal information. However, no security system is impenetrable. We cannot guarantee the security of our databases, nor that the information you send us will not be intercepted during transmission.

Children:

Our Website is not directed to children under 13 (or 16 where applicable by law). We do not knowingly collect personal information from children.

Links:

Our Website may contain links to external websites. We are not responsible for the content or privacy practices of those sites.

Changes to this Policy:

We may change this policy periodically. Your access to the Website after a change implies acceptance of the new policy. We recommend that you review this policy regularly.

How to Contact Us:

Email: [email protected]
Address: 3951 San Antonio Street, X5016, Córdoba, Argentina

Other Choices:
  • Promotional Emails and Newsletter: You can opt out of receiving promotional emails or unsubscribe from our newsletter by following the instructions in those emails or managing your preferences in your user account, if available.
  • Marketing Calls/Messages: With your consent, we may engage in automated communications.
  • Push Notifications: With your consent, we may send notifications to your mobile device. You can disable these notifications in your device settings.
  • Cookies: You can set your browser to refuse all or some cookies, or to alert you when cookies are being sent. If you disable or refuse cookies, some parts of this Website may not be accessible or may not function properly. To learn more about managing cookies in your browser, visit https://optout.networkadvertising.org/.  
Additional Information for California Residents:

The California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA), grants specific rights to California residents, including:

  • Right to Know/Access your personal information that we collect, use, disclose, share, and sell.
  • Right to Delete your personal information.
  • Right to Correct inaccurate information.
  • Right to Opt-Out of the sale or sharing of personal information (you can visit the “Do Not Sell or Share My Personal Information” link on our Website homepage, when available).  
  • Right to Limit the use and disclosure of sensitive personal information.
  • Right to Non-Discrimination for exercising your rights.
Data Retention:

We retain your personal information for as long as necessary for the purposes for which it was collected, taking into account the nature of our relationship with you, the use of our Website, and the services we offer.  

 

Notice of Financial Incentive:

Currently, Infra Technica does not offer rewards programs or loyalty programs that involve financial incentives in exchange for personal information.

Your Rights Under “Shine the Light”:

California residents may request information about the disclosure of their personal information to third parties for direct marketing purposes.

Additional Information for Residents of Argentina:

Argentina’s Personal Data Protection Law No. 25,326 grants data subjects certain rights, which include:

  • Right of Access: You can request access to your personal data that we hold.
  • Right of Rectification: You can request the correction of your personal data if it is inaccurate or incomplete.
  • Right of Erasure: You can request the deletion of your personal data in certain circumstances.
  • Right to update: You can request to update your data when necessary.

To exercise these rights, you may contact us through the means indicated in the “How to Contact Us” section.

Additional Information for Residents of Other U.S. States (Colorado, Connecticut, Montana, Oregon, Texas, Utah, and Virginia):

If you are a resident of Colorado, Connecticut, Montana, Oregon, Texas, Utah, or Virginia, you have additional rights regarding your personal information, which may include the right to know/access, delete, correct, opt-out of the processing of data for targeted advertising, sale of personal information, and profiling, and to appeal our decisions.

NOTICE TO TEXAS CONSUMERS: We may sell your sensitive personal data.